Simplified » audits http://www.simplified.co.za Simplified communication and plain English for financial services Sun, 07 Dec 2025 16:57:24 +0000 en-US hourly 1 https://wordpress.org/?v=4.0.32 Plain English and Treating Customers Fairly audits http://www.simplified.co.za/index.php/plain-english-and-treating-customers-fairly-audits/ http://www.simplified.co.za/index.php/plain-english-and-treating-customers-fairly-audits/#comments Sat, 27 Sep 2014 21:26:48 +0000 http://www.simplified.co.za/?p=478 Large companies produce thousands of documents, from adverts to customer-service letters, from annual reports to supplier agreements. A company-wide plain English and Treating Customers Fairly audit allows you to identify strengths and weaknesses, and understand where to focus your efforts.  The problem: no benchmarks or action plans for improvement A global financial services company committed itself to communicating […]

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