Simplified » Uncategorized http://www.simplified.co.za Simplified communication and plain English for financial services Sun, 07 Dec 2025 16:57:24 +0000 en-US hourly 1 https://wordpress.org/?v=4.0.32 Clear communication in business http://www.simplified.co.za/index.php/clear-communication-in-business/ http://www.simplified.co.za/index.php/clear-communication-in-business/#comments Fri, 11 Dec 2015 03:50:14 +0000 http://www.simplified.co.za/?p=681 Simplified has helped remarkable companies to put in place programmes that simplify communications and transform complexity into clarity ‒ all with the overall purpose of improving customer experience and treating customers fairly. Here are seven factors that  predict success in clear communication in business – these apply equally well to a small plain English rewrite and an enterprise-wide clear communications […]

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]]> http://www.simplified.co.za/index.php/clear-communication-in-business/feed/ 0 Making communications smarter (Financial Conduct Authority) http://www.simplified.co.za/index.php/financial-conduct-authority/ http://www.simplified.co.za/index.php/financial-conduct-authority/#comments Fri, 30 Oct 2015 08:57:55 +0000 http://www.simplified.co.za/?p=559 The Financial Conduct Authority (FCA) has asked financial services firms to write for the consumer first rather than adopt a tick-box approach. In a recent FCA Discussion Paper, the Financial Conduct Authority reiterates its expectation that firms: understand and recognise the importance of communicating effectively with consumers create product and service information for consumers with at least […]

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